Returns Policy

Returns Policy main image Returns Policy image

WHAT can be returned?
We will accept returns if the product does not match the description, or is a different product to which you ordered or is faulty. 

WHEN do items need to be returned by?
Goods must be returned within 10 days of delivery.

WHERE do items need to be returned to?

Return of goods should be sent to 24 Ben Boyd Road, Neutral Bay, NSW 2089

SHIPPING for returns?
The customer will be provided with a prepaid shipping label or  reimbursed (if a prepaid label cannot be generated) fot the cost of sending the returned items back ( as long as a receipt showing this cost is given to TMF).

Packing materials?
Items must be shipped back in their original packaging